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Academic Coaching Platform: Updates

Updates

The online academic coaching platform has moved! 

In all Canvas courses, there is now a link in the course navigation column that reads "Online Academic Coaching Hub." Clicking this link will take you to both the new home of the WNC academic coaching system AND NetTutor for 24/7 assistance. 

Drop in assistance is also available. For the most up-to-date availability, please contact the library circulation desk at (775) 445-3229 (Carson City campus) or (775) 445-3392 (Fallon campus).

Screenshot of a Canvas course landing page with a red circle and red arrow indicating the location of the Online Academic Coaching Hub link.

When you click on the link for the "Online Academic Coaching Hub," you will be taken to a screen with 3 choices:

  • Pisces - This is the new home of the WNC Academic Coaches; use this link to see what subject specialists are available for immediate help, to message a coach, or to set up an appointment for a future date.
  • NetTutor - This is an outside tutoring service that all students have access to 24/7. While there may be a wait for assistance, this is the easiest way to get help after hours.
  • Support - This support contact is most useful for troubleshooting error messages or answering system-based questions.

Screenshot of the Online Academic Coaching Hub homepage. A red circle and red arrow are used to indicate the location of the Academic Coaching platform and that of NetTutor.

Before choosing Pisces, you can see a listing of subjects that have coaches available for immediate assistance.

Screenshot of the Online Academic Coaching Hub landing page with a red circle indicating the location of the subjects with immediate help available, which is underneath the Refresh button.

Once you click the link for Pisces, you will be routed to a menu of all of the subjects we offer coaching for, including those with immediate assistance and those that offer future appointments.

Screenshot of a selection of subjects available for coaching.

When scheduling an appointment, you have two options:

  • One-on-One Session: This is a private video call and chat with an academic coach
  • Online Meeting: This option allows for groups to utilize a coach, together

Screenshot of the options that appear after clicking on a subject in the Online Academic Coaching platform. The options presented are one-on-one meeting for an individual appointment and online meeting for group appointments.